Help Center

Help Center

Find answers to common questions about using vaca.sh to create, manage, and track your short URLs.

Frequently Asked Questions

Creating a short link with vaca.sh is simple:

  1. Sign in to your account or create one for free
  2. Click on "Create" in the main navigation or visit the Create Link page
  3. Paste your long URL in the "Original URL" field
  4. Optionally, customize your short code or leave it blank for a random one
  5. Click "Create Short URL" and your link is ready to share!

vaca.sh provides detailed analytics for all your short links:

  • Go to your Dashboard to see all your links
  • Click the "Analytics" button next to any short link
  • View total clicks, geographic data, browsers, and devices
  • See click history with timestamps and visitor information
  • Analytics are updated in real-time whenever someone clicks your link

All analytics data is collected anonymously and helps you understand your audience better.

Managing your vaca.sh account is straightforward:

  • Click on your profile avatar in the top-right corner
  • Select "Profile Settings" to update your name, email, or password
  • View all your short links from the Dashboard
  • Delete links you no longer need
  • Your account data is secure and private

Yes! vaca.sh allows you to create memorable custom short codes:

  • When creating a link, fill in the "Custom Short Code" field
  • Use letters, numbers, hyphens, and underscores
  • Keep it short and memorable (e.g., "my-blog" or "promo2024")
  • If the code is already taken, you'll be prompted to choose another
  • Leave it blank for an automatically generated random code

Custom codes make your links more professional and easier to remember.

Your links are secure and reliable:

  • Security: All links use HTTPS for secure redirects
  • Reliability: 99.9% uptime guarantee with fast redirects
  • No Expiration: Your links never expire and work indefinitely
  • Privacy: We don't share your link data with third parties
  • Control: You can delete links anytime from your dashboard

We maintain high security standards to protect your links and data.

Still need help?

Can't find the answer you're looking for? Our support team is here to help you get the most out of vaca.sh.

Contact Support